Coronavirus COVID-19 updates

Last updated: 1st October 2020

We're fully operational and have been experiencing record demand for our services since re-opening on 1st June 2020 after the UK Lockdown.

We are operating a COVID-Secure site with multiple new procedures to enhance safety.
  • Face Masks are mandatory when you visit. (Free masks are available).
  • 1 Household allowed in reception at one time.
  • Reception area is fully cordoned off to keep customers/staff separate and safe.
  • Touch-free Hand Sanitizer Stations in operation.
  • Card Machines & Door Handles cleaned between visiting customers.
  • Car Key drop-off and collection baskets to reduce contact.
  • Car Key sanitizing at point of drop-off and again at collection.
  • Vehicle interior protected with Seat, Steering Wheel, Floor, G/knob, H/brake Covers.
  • Staff wear face masks when inside and driving your vehicle.
To limit multiple household interaction, and avoid queues: 
We're issuing strict DROP-OFF and COLLECTION time slots.
If you have been given a time slot please do try your best to adhere to this for the safety of everyone.

To reiterate: 
We are currently experiencing record demand which includes many more phone calls than usual. This means you may not get through on your first attempt. Please try again.
We are receiving many more emails than usual. This means we aren't able to respond to every email in a timely manner. If you are waiting for an email response please politely resend this.

Many thanks,

James Redish
Managing Director